When users attempt to log in through the front end, they always have the option to "Reset Password". However, there may be cases where you may want to reset it yourself
Users
When users try to log in from the front end, they have the option to click the Reset Password button. This takes them to a dedicated page where they can generate a Magic Link sent to their email. The Magic Link allows users to log in and reset their password, offering a convenient and secure way to regain access to their accounts.
Administrators
Administrators have two methods to reset user passwords.
1. Reset Password via Backend:
- Log in to the Playbook Back End of your website: (mywebsite.playbookapi.com/control_panel)
- Navigate to the User Card of the user whose password you want to reset
- Click the Send Magic Password button. If successful, you'll be directed to a confirmation page like the one shown below
2. Direct Password Reset:
- Go to: https://mywebsite.com/account/reset_user_password/
- Enter the user's email address and click Submit
- The password will automatically reset to the user’s last name in lowercase followed by "1" (e.g., John Smith's new password would be "smith1").
- Note: The last name must be at least 5 characters long for this method to work