When users attempt to log in through the front end, they always have the option to "Reset Password". However, there may be cases where you may want to reset it yourself
Users
When users attempt to log in through the front end, they always have the option to click on the Reset Password button. This will direct them to a dedicated page where they can create a Magic Link to be sent to their email. This enables users to log in and change their password, providing them with a convenient and secure way to regain access to their accounts.
Administrators
Administrators will also be able to change user passwords through two different methods.
To reset passwords from the software backend:
- Go ahead and log in to the Playbook Back End of your website. (mywebsite.playbookapi.com/control_panel)
- Go to the User Card of the user you want to reset the password for
- Click the Send Magic Password button, if successful you will be taken to a confirmation page like the one shown below
You can also directly reset a user’s password by using the following link: https://mywebsite.com/account/reset_user_password/
- Enter the user’s email address then hit submit
- The reset password will automatically change to the Last Name in lowercase and the number 1 in the end. (eg John Smith would get the password “smith1”)
- Note that the Last Name for the User Profile must be 5+ characters long for this password link to be used