General Info
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      How Do I Set Deletion Timers?

      Deletion timers serve as a valuable tool to automatically remove a registration and associated invoice if a payment has not been made within a specified timeframe.

      You can set deletion timers to be site-wide, category specific and activity specific

      Site Wide Deletion Timer

      1. To set a site-wide deletion timer, you will need to log in to the Playbook Back End of your website. (mywebsite.playbookapi.com/control_panel/site_settings). Click the gear icon on the top right from any page on the Playbook Back End to be taken to the Site Settings
      2. Make sure you are on the Organization Settings tab, and scroll down to ‘Advanced Registration Options’
      3. Click to expand the Advanced Registration Options and scroll down to Allow Deletion Timer and toggle it on
      4. Enter the amount of hours you’d like to set the timer for within the Default Deletion Hours box
      5. Once you click Save Change all registrations made on the platform will now be associated with a deletion timer

      Category Specific Deletion Timer

      1. To get started setting a deletion timer, you will need to log in to the Playbook Back End of your website. (mywebsite.playbookapi.com/control_panel/events)
      2. From the top navigation bar select Programs then Categories
      3. Click the pencil icon next to the category you would like to add a deletion timer to
      4. Once the Edit Category pop-up window will appear, head over to the Registration Options tab
      5. You will see a text window under # Hours to Pay Before Reg Expires, where you should input your desired period of time in hours
      6. Once you are done, click save to make sure the deletion timer is turned on. Now all future registrations made in this category will be associated with a deletion timer

      Activity Specific Deletion Timer

      You will find the deletion timer in slightly different places for each type of Activity

      Program Package - You can find it under the ‘Settings’ tab -> ‘Main Info’ ->(Advanced) Main Info Settings
      Seasons - You can find it under the ‘Settings’ tab -> ‘Optional’ -> (Advanced) Optional Settings
      Clubs - You can find it under the ‘Settings’ tab -> ‘Payments’
      Memberships - You can find it under the ‘Main Info’ tab -> Scroll down to ‘Advanced’
      Rentals - You can find it under the ‘Reservation Settings’ tab -> ‘Payment Info’