How Do I Change Default Email Addresses?

You can customize the default emails that are used across your website and platform

  1. To edit the default emails throughout your platform, first go to the site settings by clicking the gear icon on the top right of the back-end page (mywebsite.playbookapi.com/control_panel/site_settings)
  2. From the left, click on Organization Settings
    1. The first Email will be the email address that appears to users on the front end
    2. Sending Domain will be the email domain used to send out bulk emails from the system. Note that if you would like to change the domain from @callplaybook.com, you will first need to validate the domain with our CS Team
  3. You can further customize email addresses by heading over to the ‘Notification Settings’ tab
    1. Default Reply to Email is where you can add an email address for all replies to be sent to. Note that this can be any valid working email address, and the domain does not need to be verified by our CS Team
    2. Default From Email is the email that will be used to send out emails to your users. This is the email address that users will see. Note that any custom domains will need to be verified by our CS Team