Verify Field Hockey Membership Errors In Playbook

00:00: This tutorial explains the common error messages

00:02: you may encounter when verifying your field hockey membership in Playbook.

00:06: Understanding these messages will help you resolve issues quickly and complete your

00:10: registration successfully.

00:13: Here are different error messages that you will encounter when trying to verify your

00:16: field

00:17: hockey membership in Playbook.

00:20: First, you will see this option that says USA Field

00:22: Hockey Membership is invalid. Under it,

00:25: it says this membership is valid, but the membership type does not match the listed

00:30: types for this registration.

00:32: That means your membership is valid, but this isn't accepted in the specific program

00:37: that you're signing up for.

00:39: That means you need to contact the admin of the program.

00:42: You can contact them by the phone number here in the top left corner or their email

00:47: address.

00:50: Click the USA Field Hockey ID field to enter your membership identification

00:54: number.

00:55: Next,

00:56: it will also give you this specific message that says USA Field Hockey membership

01:01: not found, so it means the membership ID you entered is incorrect.

01:10: Click the USA Field Hockey ID field to re-enter your membership identification

01:15: number.

01:17: Please ensure that the last name and date of birth are entered correctly and match

01:21: your USA

01:22: Field Hockey membership ID.

01:25: Click the USA Field Hockey ID field to input your membership

01:29: identification number again.

01:31: Now let's try going back to the first one where it's correct.

01:34: This is the correct ID, but this time we're going to change the last name so it will

01:38: not match.

01:39: There's another error message.

01:40: This time it says USA Field Hockey Membership

01:44: Invalid.

01:44: The last name does not match. So you better make sure the last name is matching.

01:50: You also have to make sure that the date of birth is correct.

02:01: Enter the Date of Birth field to enter your birth date for membership verification.

02:06: Click the Verify USA Field Hockey Membership button to submit your information for

02:10: validation.

02:12: If you input an incorrect date of birth, it will show you the same error:

02:16: the date of birth does not match

02:18: the membership record.

02:20: Now that we know the different kinds of issues, that's it.

02:26: As you can see, this is a valid number.

02:27: This is a valid last name. This is a valid date of birth.

02:32: And you're going to get a message that says USA Field Hockey Membership Validated.

02:37: And from there, you can proceed to the next steps.

02:40: This tutorial explained the various error messages encountered during field hockey

02:44: membership verification in Playbook and how to address them effectively.